Meet Our Team 

FOUNDER & CEO

AUTUMN FLECK 

SCHEDULING & RON SPECIALIST

NATALY DE PAUL

SCHEDULING TEAM LEAD

JUSTIN JONES 

CAITLIN OSENTOWSKI

RIGO RODRIGUEZ

SCHEDULING & QA SPECIALIST

ESTHER ALFARO

SCHEDULING SPECIALIST

SCHEDULING & RON SPECIALIST

FOUNDER & CEO 

AUTUMN FLECK 

JUSTIN JONES

Autumn founded Precision Signing Agency in November of 2021. Autumn is somewhat of an American Nomad – having moved 32 times and lived in 6 states. She graduated with her Bachelor of Arts in Psychology from the University of California, Santa Barbara in 2008. Before starting PSA, Autumn spent 15 years in the corporate world - most recently as a Director of Sales for a FORBES Top 100 Private Company.

Mid-2020, she saw an opportunity to pivot and started working as a Loan Signing Agent. Having closed over 1,300 loans personally, she knows what it takes to be a stellar Loan Signing Agent. 

She knew she needed to bring the superior customer service and personal touch she provided to her local clients and make her signing service available nationally. Enter, Precision Signing Agency. Autumn brings the same tenacity, professionalism, and personable approach to PSA. Autumn lives in Fort Collins, CO with her husband – Trevor – and their two children, Vivian (7) and Kipton (5).   

Dishonesty, skirting around issues, close-minded individuals, time-wasting activities, serving other people's values, or waiting in lines.

AUTUMN’S NOT ABOUT

Morning cuddles with her adorable children + handsome husband, her homemade oat milk chai latte, weight training or HIIT workout, and evening meditation to wind down before bed. 

AUTUMN’S DAILY RITUALS

Honesty, direct communication, kindness, minimalism, mindfulness, an organized life and home, exploring the world, and people who fill her bucket.

AUTUMN BELIEVES IN

Spending time with her sweet family, traveling, doing something active outside, playing pickleball, or baking (it's a form of meditation for Autumn). 

OUTSIDE OF PSA, YOU CAN FIND AUTUMN

SCHEDULING TEAM LEAD

JUSTIN JONES 

AUTUMN FLECK

Justin worked in the restaurant industry for much of his adult life before graduating Magna Cum Laude from East Carolina University in 2018 with a Bachelor of Science in Criminal Justice. After several years of working on court-appointed felony cases for defense attorneys, he decided to pivot and became a full-time Loan Signing Agent. 

During this time, Justin began working as a LSA for Precision Signing Agency before onboarding as a full-time scheduler in 2022. He quickly earned the position of Scheduling Team Lead and currently oversees the daily operations of our phenomenal Scheduling Team. He is one of the main points of contact for our clients.

Walking my dog, exercise, and maintaining a clean & organized environment.

DAILY RITUALS

Fallacious logic and negative thinking.

JUSTIN’s NOT ABOUT

Listening to music/podcasts, cooking, or playing guitar.. 

Outside of PSA, YOU CAN FIND JUSTIN

Self-awareness, empathy, understanding, and the scientific method.

JUSTIN BELIEVES IN

CAITLIN OSENTOWSKI

SCHEDULING SPECIALIST 

CAITLIN OSENTOWSKI

JUSTIN JONES

Caitlin has been a Colorado resident for over 20 years. She grew up in Fort Collins, CO and graduated from Colorado State University with a Bachelor degree in Liberal Arts with a minor in Ethnic Studies. She has a background of ten plus years in the mortgage industry. She started her career in the Denver as a Loan Originator working for some of the top producing branches in the region. She is a Colorado girl through and through. She loves to be outside with her corgi puppy named Frannie, exploring all the beauty that this state has to offer. 

Caitlin always starts her day taking her puppy for a long walk followed by drinking coffee and catching up with the news and current events. She also tries to get a workout in, because it always sets the tone for a more positive day!

DAILY RITUALS

Those who cannot take accountability, dishonesty and not being responsible or truthful. 
Also not a fan of grocery shopping before the holidays. 

CAITLIN'S NOT ABOUT

Caitlin loves to spend quality time with family and friends and being surrounded by those she cares about. One of her favorite pastimes is attending live music concerts, especially at Red Rocks Amphitheatre.

Outside of PSA, YOU CAN FIND CAITLIN

Treating everyone with respect and understanding. Always willing to lend a helping hand. Having a kind heart leads her to connect with people from all walks of life.

CAITLIN BELIEVES IN

RIGO RODRIGUEZ

SCHEDULING & ADMINISTRATIVE SPECIALIST

RIGO RODRIGUEZ

CAITLIN OSENTOWSKI

Rigo is a project management and business professional originally from Tegucigalpa, Honduras. He previously owned his own restaurant and worked in international finance. His experience across industries has provided him with a well-rounded skillset in areas such as customer engagement, operations, and sale strategies. In the past 9 years, he’s worked with a Honduran-based NGO as a volunteer coordinator, administrative assistant, and Project Manager of youth employment projects for immigration.

Hugging and kissing my wife and daughter 1st thing in the morning. Cooking breakfast and dinner.
Reading local news and global updates of events.

DAILY RITUALS

Politicians. Taking advantage of another person's disgrace. Dishonesty and rudeness, passive-aggressive behavior, or sushi.

RIGO'S NOT ABOUT

Cooking for his family, watching videos of construction skills and equipment for DIY projects, taking his daughter out for a ride with his wife, watching series or movies with his wife late at night.

Outside of PSA, YOU CAN FIND RIGO

Honesty & leading by example. Kindness and respect take you farther in life than fear. Love one another and be empathetic towards others.
Cooking is the greatest producer of happiness.
Traveling is the best cultural enhancement.

RIGO BELIEVES IN

NATALY DE PAUL

SCHEDULING  SPECIALIST

NATALY DE PAUL

RIGO RODRIGUEZ

Nataly was born in Carson, California. She loves traveling to new places. During the past 14 years, she has been developing herself in different lines of business such as dental insurance agent, retention, receptionist, and customer service. She loves challenges and sorting out any difficulties that may arise.

NATALY’S NOT ABOUT

DAILY RITUALS

Honesty and integrity of human beings. She respects everyone and believes everyone needs to be treated with kindness and respect. She loves to work as part of a team. 

NATALY BELIEVES IN

Outside of PSA, YOU CAN FIND NATALY

ESTHER ALFARO

  Rude, dishonesty. She does not like to be in crowded places. 
Watching movies with her husband and going out for dinner. Cooking any recipe she may find interesting.
Wake up with a cup of coffee. Making breakfast for her husband and at the end of the day playing games at home with her husband.

SCHEDULING SPECIALIST

ESTHER ALFARO

RIGO RODRIGUEZ

Esther is originally from Cuba and has now been a resident of Naples, Florida for about 16 years. Before PSA, she worked as a real estate paralegal for a local attorney’s office, where she gained most of her experience in the real estate business. Missing that personal customer service touch, she decided to become a mobile notary, which she still does from time to time. She enjoys coming to people for assistance when they can’t make it to closing and providing a smoother and more personable experience for the clients.

Esther is also a part-time student at Florida Southwestern State College. She enjoys learning new things daily and always looks for ways to grow professionally and personally.

Cuddles with her Goldendoodle (Cookie), cat (Nala), and boyfriend (Ramon), having a cup of coffee, studying for school, and cooking dinner.

DAILY RITUALS

Lies, people who are always complaining, laziness, a negative mindset, mediocrity.

ESTHER'S NOT ABOUT

Going on long walks with her boyfriend, enjoying a good film or series, listening to music, spending time with her loving family, and watching the sunset at the beach.  

Outside of PSA, YOU CAN FIND ESTHER

Honesty, empathy, open communication, reasonability, a nonjudgemental mentality, gratitude, positive vibes and a peaceful lifestyle.  

ESTHER BELIEVES IN