Meet Our Team
FOUNDER & CEO
AUTUMN FLECK
SCHEDULING & RON SPECIALIST
ANDREA SOTO
SCHEDULING TEAM LEAD
JUSTIN JONES
CAITLIN OSENTOWSKI
RIGO RODRIGUEZ
SCHEDULING & QA SPECIALIST
ESTHER ALFARO
SCHEDULING SPECIALIST
SCHEDULING & RON SPECIALIST
FOUNDER & CEO
AUTUMN FLECK
JUSTIN JONES
Autumn founded Precision Signing Agency in November of 2021. Autumn is somewhat of an American Nomad – having moved 32 times and lived in 6 states. She graduated with her Bachelor of Arts in Psychology from the University of California, Santa Barbara in 2008. Before starting PSA, Autumn spent 15 years in the corporate world - most recently as a Director of Sales for a FORBES Top 100 Private Company.
Mid-2020, she saw an opportunity to pivot and started working as a Loan Signing Agent. Having closed over 1,300 loans personally, she knows what it takes to be a stellar Loan Signing Agent.
She knew she needed to bring the superior customer service and personal touch she provided to her local clients and make her signing service available nationally. Enter, Precision Signing Agency. Autumn brings the same tenacity, professionalism, and personable approach to PSA. Autumn lives in Fort Collins, CO with her husband – Trevor – and their two children, Vivian (7) and Kipton (5).
Dishonesty, skirting around issues, close-minded individuals, time-wasting activities, serving other people's values, or waiting in lines.
AUTUMN’S NOT ABOUT
Morning cuddles with her adorable children + handsome husband, her homemade oat milk chai latte, weight training or HIIT workout, and evening meditation to wind down before bed.
AUTUMN’S DAILY RITUALS
Honesty, direct communication, kindness, minimalism, mindfulness, an organized life and home, exploring the world, and people who fill her bucket.
AUTUMN BELIEVES IN
Spending time with her sweet family, traveling, doing something active outside, playing pickleball, or baking (it's a form of meditation for Autumn).
OUTSIDE OF PSA, YOU CAN FIND AUTUMN
SCHEDULING TEAM LEAD
JUSTIN JONES
AUTUMN FLECK
Justin worked in the restaurant industry for much of his adult life before graduating Magna Cum Laude from East Carolina University in 2018 with a Bachelor of Science in Criminal Justice. After several years of working on court-appointed felony cases for defense attorneys, he decided to pivot and became a full-time Loan Signing Agent.
During this time, Justin began working as a LSA for Precision Signing Agency before onboarding as a full-time scheduler in 2022. He quickly earned the position of Scheduling Team Lead and currently oversees the daily operations of our phenomenal Scheduling Team. He is one of the main points of contact for our clients.
Walking my dog, exercise, and maintaining a clean & organized environment.
DAILY RITUALS
Fallacious logic and negative thinking.
JUSTIN’s NOT ABOUT
Listening to music/podcasts, cooking, or playing guitar..
Outside of PSA, YOU CAN FIND JUSTIN
Self-awareness, empathy, understanding, and the scientific method.
JUSTIN BELIEVES IN
CAITLIN OSENTOWSKI
SCHEDULING SPECIALIST
CAITLIN OSENTOWSKI
JUSTIN JONES
Caitlin has been a Colorado resident for over 20 years. She grew up in Fort Collins, CO and graduated from Colorado State University with a Bachelor degree in Liberal Arts with a minor in Ethnic Studies. She has a background of ten plus years in the mortgage industry. She started her career in the Denver as a Loan Originator working for some of the top producing branches in the region. She is a Colorado girl through and through. She loves to be outside with her corgi puppy named Frannie, exploring all the beauty that this state has to offer.
Caitlin always starts her day taking her puppy for a long walk followed by drinking coffee and catching up with the news and current events. She also tries to get a workout in, because it always sets the tone for a more positive day!
DAILY RITUALS
Those who cannot take accountability, dishonesty and not being responsible or truthful.
Also not a fan of grocery shopping before the holidays.
CAITLIN'S NOT ABOUT
Caitlin loves to spend quality time with family and friends and being surrounded by those she cares about. One of her favorite pastimes is attending live music concerts, especially at Red Rocks Amphitheatre.
Outside of PSA, YOU CAN FIND CAITLIN
Treating everyone with respect and understanding. Always willing to lend a helping hand. Having a kind heart leads her to connect with people from all walks of life.
CAITLIN BELIEVES IN
RIGO RODRIGUEZ
SCHEDULING & ADMINISTRATIVE SPECIALIST
RIGO RODRIGUEZ
CAITLIN OSENTOWSKI
Rigo is a project management and business professional originally from Tegucigalpa, Honduras. He previously owned his own restaurant and worked in international finance. His experience across industries has provided him with a well-rounded skillset in areas such as customer engagement, operations, and sale strategies. In the past 9 years, he’s worked with a Honduran-based NGO as a volunteer coordinator, administrative assistant, and Project Manager of youth employment projects for immigration.
Hugging and kissing my wife and daughter 1st thing in the morning. Cooking breakfast and dinner.
Reading local news and global updates of events.
DAILY RITUALS
Politicians. Taking advantage of another person's disgrace. Dishonesty and rudeness, passive-aggressive behavior, or sushi.
RIGO'S NOT ABOUT
Cooking for his family, watching videos of construction skills and equipment for DIY projects, taking his daughter out for a ride with his wife, watching series or movies with his wife late at night.
Outside of PSA, YOU CAN FIND RIGO
Honesty & leading by example. Kindness and respect take you farther in life than fear. Love one another and be empathetic towards others.
Cooking is the greatest producer of happiness.
Traveling is the best cultural enhancement.
RIGO BELIEVES IN
ANDREA SOTO
SCHEDULING SPECIALIST
ANDREA SOTO
RIGO RODRIGUEZ
Andrea was born in Acapulco and raised in Indiana. She has many years of experience in the customer service sector. Andrea is dedicated to delivering excellent service and creating seamless experiences for her clients. In her free time, she enjoys exploring the city with her friends and discovering the city's vibrant culture and hidden gems.
ANDY’S NOT ABOUT
DAILY RITUALS
ANDY BELIEVES IN
Outside of PSA, YOU CAN FIND ANDY
ESTHER ALFARO
SCHEDULING SPECIALIST
ESTHER ALFARO
ANDREA SOTO
Esther is originally from Cuba and has now been a resident of Naples, Florida for about 16 years. Before PSA, she worked as a real estate paralegal for a local attorney’s office, where she gained most of her experience in the real estate business. Missing that personal customer service touch, she decided to become a mobile notary, which she still does from time to time. She enjoys coming to people for assistance when they can’t make it to closing and providing a smoother and more personable experience for the clients.
Esther is also a part-time student at Florida Southwestern State College. She enjoys learning new things daily and always looks for ways to grow professionally and personally.
Cuddles with her Goldendoodle (Cookie), cat (Nala), and boyfriend (Ramon), having a cup of coffee, studying for school, and cooking dinner.
DAILY RITUALS
Lies, people who are always complaining, laziness, a negative mindset, mediocrity.
ESTHER'S NOT ABOUT
Going on long walks with her boyfriend, enjoying a good film or series, listening to music, spending time with her loving family, and watching the sunset at the beach.
Outside of PSA, YOU CAN FIND ESTHER
Honesty, empathy, open communication, reasonability, a nonjudgemental mentality, gratitude, positive vibes and a peaceful lifestyle.
